Welcome to the Support Centre

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Please note: This system is for the use of current Upstream IT clients only and we only respond to tickets during normal business hours. (Monday-Friday 9am-5pm)

If you have an URGENT request
please call our office on 0131 513 9971 or one of the engineers directly on their mobile.